Saturday, December 6, 2008

Dear Irritated Travelers in Target Yesterday:

I am the lady who was in line behind you. I can understand your frustration when you encounter an employee of an establishment who is unable to properly perform their job. I am trying not to be judgmental. Apparently you were travelers, and perhaps had endured a long, trying trip. Maybe you were tired. OBVIOUSLY you were grouchy.

Keep in mind: that cashier was probably hired as seasonal help and may never have processed a traveler's check before. Cut her some slack.

When she recognizes her limitations and calls the manager for assistance, don't stand there impatiently and proceed to tell her to treat it as cash. You do not work there, and probably don't know how she should process it through her register. Please wait quietly for the manager to arrive.

Don't instantly start screaming at the check-out manager when she appears, either. That simply puts her on the offensive and results in each of you becoming even more ugly and hateful. Use your inside voice.

Asking for the name of the store manager ONCE should be sufficient. You would have heard the cashier tell it to you if you had stopped yelling for a moment.

Demanding something to write on the from the very people you are screaming at was a bit comical, and I'm a little surprised that the poor girl complied with your demand.

Also, asking for the name of the corporate manager repeatedly, when you still haven't even spoken to the STORE manager is a bit much.

Please tell your girlfriend to be quiet and stop yelling at everyone as well. It isn't her transaction to be upset about.

And by all means, don't suddenly develop a conscience and try to be caring when all your hatefulness finally makes the poor cashier burst into tears. She doesn't want you to pet her shoulder and tell her it's not her fault. She knows that's not what you think, because you've been yelling at her for a solid ten minutes. You acted like it was all her fault. Just take your hypocrisy and go see the manager.

Shame on you. Shame on you both.

Oh, and for the record, I had to stifle a giggle when another cashier came over to soothe her comrade-in-arms and said, "Don't worry about them. God will take care of them because he's COMING BACK!"


And Merry Christmas.


  1. There is never an excuse to behave like that. If only we could all be a little bit nicer to each other.

  2. Sadly, this is too often the scenerio played out day by day. Just yesterday my son and I witnessed an elderly lady and an elderly man exchanging words in the parking lot at the Shopping Mall - the elderly lady wanting to cross the road, the elderly man driving the car that she felt wasn't giving her time to cross the walkway safely. Tempers flared. Voices were raised. Language was less than acceptable. Oh for peace on earth, goodwill to man.

    May this be a reminder to me to offer grace,

  3. WOW. That's awful! And I love the last paragraph about the other cashier consoling her-- how perfect!


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